Question 1

Do you offer free shipping?

Accepted Answer

Unfortunately we don’t at this stage.

Question 2

How to add a blog to your site?

Accepted Answer

If you want to add a blog (or any website) to your site and have it display under your domain name, you can by following these steps.

Click on Website Pages
Click to create new page
Click on Advanced Settings down the bottom
Click "Page Status"
Select "Embed External Website"
In External Site URL put the full URL of your external website. i.e. www.wordpress.com/herenowwherenextblog
In Your Site URL put the URL that the external website content will appear on your site. i.e. "blog" for www.herenowwherenext.com/blog
Check both Rewrite Links and Rewrite Javascript Links to ensures links in your external embedded site work within our site

It's important that you now block google from indexing and being able to search the original website. This will avoid your SEO being affected by duplicate content.

You need to ensure the original source website is set to noindex i.e. . With WordPress this can be done via a plugin or by WordPress settings.

You then want to "remove" that tag from the content shown on our website. Therefore, you go back to Advanced Settings add the following rule in the next section Content Rewriting Filters:

Find:

Replace: (leave blank)

Question 3

Do you do samples or prototypes?

Accepted Answer

The way to order prototypes is to place and pay for an order through your store by temporarily making your store markup $0. That way you pay for samples at cost price.

Question 4

What happens when the Print Bar is out of stock of an item?

Accepted Answer

We take items that are out of stock off the website. On the rare occasion an item is out of stock it is typically out of stock for 2 - 6 weeks, but as soon as it is available again, it will magically reappear in your store again.

Question 5

Who handles customer service?

Accepted Answer

As the store owner and administrator for your dropshipping site, you are responsible for the customer service for your shop, however we are always here to help if you require assistance, for example assisting you with organising reprints if necessary. In these rare cases, you can reach out to us in the customer service team via the email address sales@theprintbar.com and we can work with you to find the best solution for your customer.

Question 6

Can you do custom promotions for my store?

Accepted Answer

Yes we can create a 10% coupon code for you to do a promotion. Just email sales@theprintbar.com and let us know your store name and what you would like the coupon code to be.

Question 7

Will my customers know it's from The Print Bar?

Accepted Answer

No, because we ship our products out in plain packaging your customers won't know that it came from us.

Question 8

What if I have an existing website?

Accepted Answer

Our system is a completely free hosted website platform with ecommerce. But you are welcome to keep your existing website and there are 3 ways to do this.

Question 9

How do the garments get shipped out?

Accepted Answer

We ship our products out in plain, unbranded and eco-friendly packaging.

Question 10

Can I sell other items in my store that I've already made?

Accepted Answer

Unfortunately, we don't offer this service for the time being.

Question 11

When and how do I get paid?

Accepted Answer

The Print Bar has an automated system for handling store commissions. It works like this:

The system will calculate commissions that you earn from every sale your store makes (you determine how much this is by setting your sale price)
Payments are held by the platform for roughly 10 days after being shipped out from us (in case there are any issues that we need to fix)
After the 10 days has elapsed then the payments will automatically clear
All payments that have cleared are paid to your PayPal account on the 1st of every month
You'll see a tally of your sales and outstanding commission payments when you log into the dashboard of your online store

To make sure you receive your commission payments you need to set up a PayPal account and enter the details into the store by following the below steps

Click commissions
Click PayPal commision settings
Enter your PayPal address*
*you must have a PayPal address to set up a dropshipping account with us

Question 12

How long does it take until my customers get their products?

Accepted Answer

Your clients will have their items in approximately 14 days + shipping from placing their order.

TPB Dropshipping Platform FAQ | The Print Bar

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