Terms & Conditions

Terms and Conditions

Terms of service: an agreement between you and The Print Bar to enter and use this website and services. Please appreciate and understand that this is a legal world and that you, by not immediately leaving this website now or immediately after reading our terms of service, are accepting our services under the terms of this agreement. 

It is your obligation to keep yourself informed of any changes that may occur between visits, as using our services each time is under the condition that you accept all our terms and conditions. We may change our terms and conditions from time to time without expressly informing you.  

1 The Print Bar Services:

Buy printed products that are listed for sale.
Create, design, customise products that are listed for sale.
Save and share designs that you may have created.
Save images and designs into public or personal galleries.

1.1 The Print Bar Purchase / Refund Policies:

The date of your purchase.
Your order number.
What you would like to return.
Why you want to return it.
Once received we will organise a replacement or a refund ASAP.

What can be returned?

Only Items that are faulty/damaged or have a faulty print may only be returned.
No returns are accepted after 14 days of receipt of purchase.
We do not accept items that have noticeable wear or makeup stains.
Returns must also comply with our user agreement.
Once an order has been placed online we cannot edit this order and we cannot cancel this order once it has been placed.

In the unlikely event you're unhappy with your product please follow these instructions to return / receive a new product: Email us at [email protected] with;

The date of your purchase.
Your order number.
What you would like to return.
Why you want to return it.
A photo highlighting the fault/damage.

Once we have received this email we will organise a replacement /refund for you if the order meets our user agreement/return policy. You may have to return the product back to The Print Bar.

We do not refund or exchange for change of mind, errors in approved proofs, errors from non 'print ready' artwork, shipping or stock delays or if the customer chooses the wrong garment size. # Note: sizing measurements online are within +-1.5cm, anything outside of this is faulty. Print dimension / print placement measurements are within +-2cm and anything outside of this is faulty. Proof approval is important and written approval is required before we can print a job. Payment of a job also constitutes approval.

Clients must ensure that the artwork, qty and shipping address is correct before payment is made. We do not accept returns for errors made by any of our couriers when we have dispatched to the correct address before the due date.

Nothing in these Terms limits your rights under the Australian Consumer Law. You may be entitled to a replacement or refund if the goods are faulty, not fit for purpose, or do not match their description.

We shall not be held liable for delays or failure to perform any obligations due to events beyond our reasonable control, including natural disasters, internet outages, strikes, or government actions.

Delivery Timeframes

We guarantee our processing and printing timeframes on our orders, but in the unlikely event that there is an error due to the courier or Australia Post, we cannot take responsibility, but in this rare instance we can refund your shipping costs in full. If you order express shipping and your location is rural, international or not covered by the Australia Post National Express Post Network then we cannot take responsibility for shipping timeframes. Please contact us so we can look after you, well before your due date. We want you to receive your garments on time!

BYO and Supplied Garments

BYO supplied garments & apparel are supplied at the customer’s risk.

Whilst print errors are rare, please remember that if a print or production error occurs on BYO apparel, replacement items cannot be sourced by us & will not be reimbursed. If you have concerns regarding BYO apparel, it is suggested that you instead choose items from product range, as replacements will be sourced for these items in the unlikely event of an error.

By supplying your own garments, you agree that The Print Bar is not liable for any damage or print errors. Replacements will not be provided.

Washing Instructions

Gentle cycle.
Wash inside out.
Do not tumble dry.
Dry in shade.

Garments will not shrink if the correct washing guidelines on the t-shirt labels are followed; if you believe the garment was washed correctly, please send us an email following our return instructions. The Print Bar takes great pride in its commitment to customer satisfaction. However, certain circumstances are beyond our control. Please note that we cannot be responsible for:

Spelling, punctuation or grammatical errors made by the customer. Mistakes that the client has approved after being sent a proof
If the artwork you as a client upload is low quality, and results in a poor print. 5% difference in design printing colours & size 5% difference in the actual garment colours
Errors in user-selected options such as product type or size. Please use our size guide for measurements or email us for advice.
Garment shrinkage in wash.
Courier delivery timeframes.

The Print Bar is not responsible for checking or modifying your artwork if you upload it directly to the site; to make changes such as; colour changes, background removal or design work please email [email protected] or call us to discuss artwork before uploading your image to our designer.

All orders placed over the phone, email or in person are subject to the same return procedure and also the Proof Approval Disclaimer. Proof Approval Disclaimer: Verbal agreement, payment of an invoice or emailing a reply with approval constitutes authority to proceed.

Clients are requested to check thoroughly before approving. We have taken the utmost care creating your artwork, however are not liable for client error. Due to the production process, colours, position, size & scale are indicative only.

1.2 The Print Bar Shipping Policies:

The Print Bar's standard delivery time is shipping from 14 business days. This is because all items are custom printed per order.

Same Day Orders placed before 11am on a Monday-Friday will aim to be dispatched the same day and arrive on the next business day, dependent on the Express Post Network. Orders placed after 11am will be shipped out the following business day.

We are not held responsible for any technical problems or freight carrier delays on deliveries of goods if we ship out on time (prior to 5:00pm on a business day). We provide tracking numbers on all purchases. Once shipped we are not liable for any loss or damage of goods in transit from any transportation service such as Australia Post & Capital Transport.

2 Using our The Print Bar Services and Website

In consideration of the promises and obligations given and assumed herein, and intending to be legally bound, these Terms of Use provide as follows.

2.1 Eligibility of Children Under 18

The Print Bar will only knowingly provide products or services to persons who can lawfully enter into and form contracts under applicable law.  If you are under the age of 18, but at least 13 years of age, you may order products or services only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. Children under the age of 13 may view the Website but cannot order products or services.

2.2 Definitions and Interpretation

In these Terms of Use, unless the context indicates a contrary intention:

Intellectual Property Rights means all industrial, commercial and intellectual property rights (including equivalent, neighbouring or proximate rights anywhere in the world that currently exist or are recognised in the future).
A person means any form of legal entity as well as any quasi-legal entity.
A User means any person using the website and/or services provided by us.
Store Owner means a person or business that uses The Print Bar’s Shopify integration or Partner Portal to sell products through their own online store. Store Owners manage their own pricing, customer service, and tax obligations.
Store Customer means person who buys products from a Store Owner’s online store. These customers are not direct customers of The Print Bar and must contact the Store Owner for help with their order.
A reference to any document, material, information or data includes that document, material, information and data however stored, recorded or embodied, including in any electronic or digital media or otherwise.
The word included in any form is not a word of limitation.

3 User's Obligations

3.1 Responsibilities

Users are and shall be wholly and exclusively responsible, at their own cost, for:

All telecommunications lines, modems, communication controllers, routers, multiplexers, terminals and all other equipment, hardware and software necessary to access and use the Website and services;
The use that it makes of the Website, including any article, material, literary or artistic work, design or other matter that they author, invent, create, develop or produce;
Complying with all laws, regulations and rules in the uses country or jurisdiction;
Complying with any recommendations or guidelines issued by The Print Bar with respect to the use of the Website and/or services and
Ensuring that all electronic or other media it uses in connection or in conjunction with the Website and the services provided complies with these Terms of Use and all applicable laws, regulations and rules.

3.2 Restrictions on Users

Users shall not and has no right to either:

Reproduce, publish, distribute, sub-license and/or resell either the Website and/or service to any person;

Use either the Website to supply any service to any person; or
Modify, adapt, disassemble, recompile and/or reverse engineer either the Website or service;
Access or use either the Website and/or service to create, author, design, manufacture, market, publish, transmit, broadcast, distribute or sell any article, product, material or other matter that either:
Infringes the rights of any person, including, without limitation, Intellectual Property Rights, trade secrets, rights of privacy and publicity.
Is libellous, defamatory or slanderous,
Condones, promotes, contains or links to adware, cracks, hacks or similar utilities or programs,
Contains explicit sexual content,
Does or may denigrate or offend any ethnic, racial, gender, religious or other group, through use of language, images, stereotypical depiction or otherwise,
Is designed to or does harass, threaten, defame or abuse others,
Exploits images or the likeness of minors,
Encourages the use of drugs or the under-age use of alcohol or cigarettes, or Is generally offensive or in bad taste;
Use "Spam", "blast-faxes" or recorded telephone messages to market or sell any products or services,
Use, transfer or implant a virus, routine or any computer program or technology that disrupts, disables, interferes with or otherwise has a detrimental effect on the Website.
Take any action that imposes any unreasonable or disproportionately large load on the Website or the Service,
Use a robot, spider or other device or process to monitor the activity on or copy pages from the Website or the Service,
Collect electronic mail addresses or other information from our Website, Impersonate another person or entity,
Engage in any activity that interferes with any person's ability to use or access the Website and/or services, or
Assist, procure or aid any person to engage in any activity prohibited by these Terms of Use; or
Frame or link or otherwise use or display the Website in such a manner so that it appears to be part of its own or someone else's website, without specific agreement.
Upload or order content that is offensive to groups of people, especially minorities.

User acknowledges and agrees that The Print Bar may in its sole and unfettered discretion, unilaterally and without notice, terminate these terms of use, disable and deny access to the user to the website and the services, and take legal action against any user who engages in any activity or conduct that is prohibited by these terms of use and/or by any relevant law, regulation or rule.

4 The Print Bar Obligations

4.1 Access to and use of the Website and Services

Subject to users complying with and discharging each of its obligations under these Terms of Use, The Print Bar shall allow users to access and use the Website and the services.

We reserve the right to take the Website offline for maintenance or upgrades. We are not responsible for any loss resulting from downtime or technical issues.

4.2 Privacy

The Print Bar may collect personal data concerning the user in the course of and incidental to users use of the Website and services. The Print Bar shall comply with, and user hereby consents irrevocably and unconditionally to The Print Bars collection, use and disclosure of such data in accordance with, its Privacy Policy (the terms of which may be accessed through the link on the Website).

Disclosure to Third Party Service Providers and Online Partners. We will only disclose your information to relevant third-party service providers and online partners; The Print Bar to print and send our product/s and to the CommBank who accepts our payments.

We comply with the Privacy Act 1988 (Cth) and, where applicable, the General Data Protection Regulation (GDPR). For more details, view our full Privacy Policy

4.3 Training

User acknowledges that The Print Bar has no obligation to the user to provide any training or other support in relation to the use or operation of the Website and/or services.

4.4 Modification of the Website.

The Print Bar reserves the right to modify the organisation, structure, content or "look and feel" of the Website and/or the services, and may change, suspend, or discontinue any aspect of the Website and/or the service at any time without notice or any liability to user or any person. The Print Bar shall have complete discretion over the features, functions and other terms and conditions on which the Website and the service is made available.

5 Intellectual Property Rights

5.1 Reservation of Title

User acknowledges that these Terms of Use do not convey and that it derives no right, title or interest in or to any Intellectual Property Rights that vest or subsist in or relate to the Website and/or the services provided other than pursuant to the express authorisation set out in clause.

5.3 Prohibition on Infringement

User acknowledges and agrees that The Print Bar does not permit, authorise or condone and hereby expressly prohibits user from accessing or using the Website and/or the services in a manner that infringes, or is likely to infringe, the Intellectual Property Rights, or any other rights or privileges, of any person anywhere in the world.5.3 Derivative Material  Subject to clause 5.2, user shall own any Intellectual Property Rights in any original material that it authors, designs or creates using the functionality provided by the Website. If the user chooses to add any item to a public gallery, In consideration of the authorisation granted under clause 4.1, User hereby grants to The Print Bar an irrevocable, perpetual, non-exclusive, world-wide licence to do all acts and things (including to authorise other persons to do all acts and things) comprised within the said Intellectual Property Rights.

6 Registration

User Account, Password, and Security You will receive a password and account designation upon completing the Site's registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify The Print Bar of any unauthorised use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. The Print Bar cannot and will not be liable for any loss or damage arising from your failure to comply with this Section 6.

7 Warranties

7.1 Users Warranties

User represents and warrants to The Print Bar that, in its use of the Website and the Services provided, it:

Will not infringe the Intellectual Property Rights, trade secrets, rights of privacy, rights of publicity or other legal right of any person, and
Will comply with all applicable laws, rules, and regulations.
User further represents and warrants to The Print Bar that:
There are no claims, demands or any form of litigation pending, or to the best of its knowledge, threatened with respect to any content used or proposed to be used by user;
The Print Bar will not be required to make any payments or compensation to any person in connection with its use of such content; and
Such content does not contain viruses or any other programs or technology which disrupts or damages the Website and/or the Services provided.

7.2 The Print Bars warranties

The Print Bar represents and warrants that it has the right to grant access to and licence the use of the Website and services to user subject to and in accordance with these Terms of Use.

7.3 Caveats

The Print Bar provides the Website and Services on an "as is" and "as available" basis. Nothing in these Terms of Use shall or may be construed as a representation or warranty by The Print Bar that the functionality or operation of the Website and/or the services will:

Meet users requirements; or
Operate in the configuration or with the hardware or software used by the user.
Users acknowledge and agree that the Website and the service (as with technology generally), may have errors (or bugs) and may encounter unexpected problems.
Accordingly, users may experience downtime and errors in the use or operation of the Website and/or services provided.
The Print Bar does not and cannot control the flow of data and information through the internet, and such flow depends on the performance of persons and entities whose actions or inactions may produce situations in which connections to the internet (or portions thereof) are impaired or disrupted and for which The Print Bar is not liable.
The Print Bar does not warrant that any data, information or other content provided on the Website, whether concerning any goods or services or any other subject, is complete or accurate.

7.4 Exclusion of Implied Warranties

Subject only to clause 8.1, all conditions, warranties, representations, indemnities and guarantees with respect to the website and/or any other goods or services that may provided by The Print Bar, that would otherwise be implied by statute, law, equity, trade custom, prior dealings between the parties or otherwise (including any implies warranty of merchantability, suitability, fitness for purpose, quiet enjoyment or non-infringement) are hereby expressly excluded.

7.5 No Representation or Reliance

(a) User acknowledges that neither The Print Bar nor any person acting on our behalf has made any representation or other inducement to user to enter into these Terms of Use, except for representations or inducements expressly set out in these Terms of Use. (b) User acknowledges and confirms that it does not enter into these Terms of Use in reliance on any representation or other inducement by or on behalf of The Print Bar, except for representations or inducements expressly set out in these Terms of Use.

8 Exclusion and Limitation of Liability

8.1 Subject to law

Nothing contained in these Terms of Use excludes, restricts, limits or modifies any:

implied condition, warranty or other term of these Terms of Use where pursuant to applicable law to do so is unlawful or void; or liability in respect of a breach of these Terms of Use where pursuant to applicable law to do so is unlawful or void; or liability for fraud or deceit; or liability for death or personal injury caused by the negligence of either party.

8.2 Exclusion of liability

Subject only to Clause 8.1, in no event shall The Print Bar be liable to user or to any person under or in connection with these Terms of Use or in respect of the use of (or failure or performance of) the Website and/or the services provided for: (a) malfunctions, failures, defects, acts or omissions or any other default or liability caused directly or indirectly by:

any third party;
actions of user that were not expressly authorised by The Print Bar;
accident, misuse or abuse by anyone other than The Print Bar;
alteration or modification of the Website and/or the service, or any component or part of the Website and/or the service provided, by anyone other than The Print Bar;
products (including any hardware or software) or services not licensed or supplied by The Print Bar;
power surge or failure
events of force majeure or events outside The Print Bars actual control; or
any other condition not arising under normal operating conditions;
any loss, cost, damage or expense of any nature arising or caused directly or indirectly by any breach of users obligations or responsibilities set out in these Terms of Use; any loss of profit, business interruption, loss of or damage to goodwill, and/or any expectation benefit;
Subscribers liability to any person; or
incidental, indirect, consequential, special, exemplary or punitive damages of any nature, whether such liability is asserted on the basis of common or civil law or in equity, including pursuant to any statute, contract, tort (including negligence or strict liability) or otherwise and notwithstanding that The Print Bar has been advised of the possibility of any particular loss or damage.

8.3 Links

The Print Bar may, in its sole and unfettered discretion, and without users consent, place links on the Website to other websites that are owned or operated by other persons. User acknowledges and agrees that The Print Bar is not responsible for the operation of or content located on any such website, and The Print Bar cannot and does not warrant that the content of such websites is accurate, complete, legal and/or inoffensive. By choosing to link to these other websites, the user acknowledges and agrees that it may not make any claim against The Print Bar for any damages or losses of any kind arising from the other website and/or the link.

8.4 Limitation of liability

Subject to Clause 8.1, and except to the extent specifically excluded under Clause 8.2 or elsewhere in these Terms of Use, The Print Bar's sole liability to Subscriber for any and all breaches of any term or terms of these Terms of Use, whether express or implied, shall be limited to the substitution or replacement of any product or service that has been ordered and paid for by Subscriber using the Website.

8.5 Indemnity

User shall indemnify and hereby releases unconditionally The Print Bar , without set off or adjustment, against and from any liability, loss, cost, expense or damage, including all legal fees, arising from or relating to: (a) its use of the Website and/or services and/or the media or content posted or uploaded by it, including any alleged or actual violation of any law directly or indirectly arising from such use; (b) any breach or alleged breach by it of these Terms of Use; (c) the misuse or misappropriation of the said media or content; and (d) any infringement or alleged infringement by user of any persons Intellectual Property Rights, rights of privacy or publication, or otherwise anywhere in the world.   

9. Termination  

9.1 Termination

(a) At any time and with or without cause, The Print Bar may immediately terminate either these Terms of Use or any or all rights and privileges granted to user hereunder, including suspending users access to and/or use of the Website and/or the Services provided by The Print Bar. In no event shall any such termination or suspension by The Print Bar relieve user of any obligation that has accrued under these Terms of Use prior to the date of such termination or suspension. (b) user may terminate these Terms of Use at any time by ceasing to enter the website and using the services  

9.2 Effect of termination  

(a) On any expiry or termination of these Terms of Use, The Print Bar may delete any websites, web pages, files, graphics, media or other content or material relating to users use of the Website and/or the Services provided and The Print Bar shall have no liability to user or any person for doing so. (b) The expiry or termination of these Terms of Use shall not prejudice or affect any cause of action, right, remedy or defence which shall have accrued or shall thereafter accrue to either party.   

10 General  

10.1 Severability 

If a clause or any part of any clause of these Terms of Use or a right or remedy of a party under these Terms of Use, is found to be void, invalid or unenforceable by any court or tribunal having jurisdiction in respect of these Terms of Use, then: (a) it shall be read down or severed in that jurisdiction only to the extent that it is void, invalid or unenforceable; and (b) it does not affect the validity or enforceability of that term or clause in another jurisdiction or the remaining terms or clauses in any jurisdiction.  

10.2 Variation  

The Print Bar may amend unilaterally these Terms of Use in its sole and unfettered discretion at any time, and user hereby agrees to abide by and be fully bound by such amended terms. The amended terms shall be effective automatically and immediately once they are posted on the Website, and user's continued access and use of the Website and the Services on or after such effective time constitutes the user's unequivocal and unconditional acceptance of the amended terms. These Terms of Use may not be otherwise amended. If user does not agree to any amendments to these Terms of Use or to any of the current terms, its only right and remedy is to cease using the Website and the The Print Bar services.  

10.3 Waiver

A waiver, consent, election or acquiescence given by a party under these Terms of Use is only effective and binding on that party if it is given or confirmed in writing by that party.  

10.4 Assignment

(a) The Print Bar may at any time transfer, assign, novate or otherwise dispose of any or all of its rights or obligations under these Terms of Use on giving users no less than five (5) days notice in writing.  

10.5 Governing Law and Jurisdiction

(a) These Terms of Use shall be governed by and construed in accordance with the law in force for the time being in Australia (without regard to its conflict of law rules). (b) Each party irrevocably submits to the exclusive jurisdiction of the courts of Australia, and the courts competent to determine appeals from those courts, with respect to any proceedings that may be brought at any time relating to these.

11. Shopify Integration

11.1 Nature of the Integration

The Print Bar’s Shopify integration enables registered store owners to sync their Shopify storefront with The Print Bar’s fulfilment system via the Partner Portal. The Print Bar acts as a white-label fulfilment provider only, and is not party to any transaction between the store owner and their Store Customers.

By using The Print Bar’s Partner Portal or integration services, Store Owners acknowledge that no employment, joint venture, agency, or partnership relationship exists between them and The Print Bar.

The Print Bar acts solely as a white-label fulfilment provider, and all products are fulfilled on behalf of the Store Owner. Store Owners are fully responsible for their own business operations, including setting retail pricing, managing tax obligations, and providing customer service to their customers.

Store Customers who purchase products through a Store Owner’s site are not customers of The Print Bar. All sales-related communication, support, and resolution must be managed by the Store Owner.

Nothing in these Terms shall be interpreted as creating a relationship of employment, agency, or exclusive distribution between The Print Bar and any Store Owner.

11.2 The Print Bar’s Shopify Integration Responsibilities

The Print Bar:

Provides Integration Access: Offer a functional Shopify app and Partner Portal to connect and manage order fulfilment.
Processes Orders: Accept, process, and fulfil valid orders received via Shopify, based on the order details, print files, and instructions provided by the Store Owner.
Maintain’s Service Availability: Use reasonable efforts to ensure the reliability and uptime of the integration, subject to occasional maintenance, updates, or downtime.
Customer Service: Does not communicate directly with the Store Owner’s customers under any circumstances. If contacted, customers will be politely redirected to the Store Owner.
Supports the Store Owner with Fulfilment Issues: Will investigate and resolve fulfilment-related issues raised by the Store Owner only when provided with:
A Shopify or Partner Portal order reference number,
A clear explanation of the issue,
Supporting photos for defects or damage (if applicable).
Assesses Claims Based on Fulfilment Policy: Offers reprints or refunds at its discretion, for eligible cases such as:
Printing defects exceeding 2cm tolerance,
Garments that arrive damaged or with major faults,
Wrong items shipped,
Incorrect colour or size if outside approved tolerances.
Declines Reprints or Refunds for Certain Issues: The following are not eligible for reprint or refund:
Customer errors (e.g. wrong size selected),
Change-of-mind requests,
Low-resolution artwork provided by the Store Owner,
Errors (e.g. typos) approved by the Store Owner prior to fulfilment.

11.3 The Store Owner’s Responsibilities

As the public-facing merchant, the Store Owner is responsible for:

Maintaining Accurate Information: Ensure all order details, shipping addresses, artwork files, and product variants submitted through Shopify are complete and correct.
Adhering to Print Policies: Only submit print files and content that comply with applicable laws and The Print Bar’s content standards.
Maintain Account Security: Keep login credentials secure and notify The Print Bar of any unauthorized access.
Customer Service: Handling all direct communication with their customers, including:
Product enquiries,
Complaints,
Refund requests,
Delivery-related issues.
Raising Fulfilment Issues with The Print Bar: If a customer reports a defect, damage, or shipping error, the Store Owner must contact The Print Bar directly at [email protected], including:
The order reference,
Explanation of the issue,
Photos if relevant.
Managing Delivery Problems: For issues like undeliverable addresses, returned parcels, or incorrect shipping details:
The Store Owner must liaise with their customer to resolve the matter,
A new order should be placed if a replacement is needed,
The Print Bar does not automatically re-send returned items, as they may arrive damaged or delayed.
Preventing Address Errors: Store Owners are encouraged to:
Enable address validation tools in their store,
Prompt customers to carefully review shipping details at checkout.

11.4 The Store Owners Tax Responsibilities

The Print Bar is an Australian company and complies with Australian taxation laws. All prices and charges made through The Print Bar’s Partner Portal include Goods and Services Tax (GST) where applicable.

Orders placed by Store Owners through the Partner Portal are treated as business-to-business transactions, and GST is applied at the point of sale in accordance with Australian law.

Store Owners are solely responsible for:

Determining whether GST or other taxes apply to sales made to their own customers;
Charging, collecting, and remitting those taxes;
Keeping accurate tax records and complying with all obligations in their operating country or region.

It is important to understand that:

The Print Bar’s invoice to the Store Owner is one transaction (between The Print Bar and the Store Owner);
The Store Owner’s sale to their customer is a separate transaction, entirely managed and controlled by the Store Owner.

The Print Bar does not provide tax advice. Store Owners are encouraged to consult a qualified accountant or tax professional to ensure they meet their obligations.

11.5 Intellectual Property

Store Owners retain full ownership of all designs, artwork, text, images, and other content (“User Content”) submitted via the Shopify integration or uploaded to The Print Bar’s Partner Portal. Nothing in these Terms conveys any transfer of ownership of such User Content to The Print Bar.

Limited Licence to Print: By uploading or submitting User Content to The Print Bar’s systems, the Store Owner grants The Print Bar a non-exclusive, royalty-free, worldwide licence to use, reproduce, and modify that content solely for the purpose of fulfilling customer orders. This licence is limited to the term necessary for fulfilment and does not grant The Print Bar any rights for resale, public display, or marketing unless separately agreed in writing.
Reservation of Title (The Print Bar IP): These Terms do not convey to Store Owners any right, title, or interest in or to The Print Bar’s Intellectual Property, including but not limited to: The Website and Partner Portal, Software tools and APIs, Design templates, workflows, and original content developed by The Print Bar.
Store Owners are granted only the limited rights expressly authorised in these Terms, and nothing more.

11.6 Registration

To access certain features of The Print Bar’s services, you may be required to register for an account.

By creating an account, you agree to the following:

You are at least 18 years old and have the legal authority to enter into this agreement.
If you are registering on behalf of a company, you have permission to bind that entity to these Terms and Conditions.
You will provide accurate, up-to-date, and complete information during registration and will promptly update your details if anything changes.

You are solely responsible for maintaining the security of your login credentials. This includes:

Keeping your password secure and confidential;
Logging out after each session;
Not sharing your account with others or allowing unauthorised access.

If you believe your account has been compromised, please contact us immediately. You are responsible for all activity under your account unless you have notified us of a security breach.

The Print Bar reserves the right to verify your identity or business details if required. We may suspend or terminate your account at any time if we suspect a breach of our Terms, including misuse, fraud, or violation of our policies.

All communication regarding your account will be sent to the email address you provided. It is your responsibility to monitor that email account.

11.7 Warranties

The Print Bar provides its services, including the Shopify Integration, “as is” and “as available.” While we strive to deliver reliable and high-quality service, we make no express or implied warranties regarding the use, performance, or availability of our systems.

The Print Bar does not guarantee:

That our website, printing services, or Shopify integration will operate without error, interruption, or downtime;
That syncing between The Print Bar and Shopify will be free from variant mismatches, duplication, or data delays;
That delivery timeframes will be met exactly as estimated — production turnaround does not include courier delivery time and is affected by the shipping method selected;
That user-uploaded content will yield a precise or expected result, especially where artwork quality or garment selection is suboptimal.

Store Owners acknowledge and agree that:

The Print Bar is not responsible for the configuration or management of your Shopify store, including product listings, pricing, artwork placement, tax setup, or stock syncing;
Store Owners are solely responsible for ensuring that their settings, product listings, and payment methods are accurate and functional;
The Print Bar will not be liable for failed payments, order issues, or delays due to errors in automation, misconfigured integrations, or insufficient billing details;
Shopify platform outages, API limits, or third-party app conflicts are outside of The Print Bar’s control and liability.

11.8 Exclusions and Limitations

The Print Bar Store acknowledge and agree that:

Non-Eligible Reprints/Refunds. Reprints or refunds will not be provided in cases of:

Customer error (e.g. incorrect size ordered),
Slight colour variations from screen to print,
Subjective dissatisfaction without a production defect,
Reports made more than 14 days after delivery.

Eligible Reprints/Refunds. The Print Bar will, at its discretion, reprint or refund orders for:

Confirmed production or shipping errors,
Lost shipments verified by tracking data,
Print defects or damage caused during fulfilment.

Store Owners acknowledge and agree that:

You’re responsible for making sure all content you upload complies with these guidelines;
You should handle any customer enquiries or disputes that may arise from the content used on your storefront;
If The Print Bar is contacted by a rights holder or regulator, we may be required to pause production and notify you.

The Print Bar does not accept liability for user-submitted content and does not pre-screen uploads. If we believe content may be risky or harmful, we’ll reach out to work through a solution wherever possible.

11.9 Third-Party Platform Limitations

The Print Bar’s Shopify integration and related services rely on third-party platforms, such as Shopify, for key technical operations including order syncing, product publishing, and billing logic.

While we make every effort to maintain stable integrations, The Print Bar is not responsible for errors, limitations, or disruptions that may occur due to:

Shopify outages or API issues;
Limitations on product or variant listings imposed by Shopify;
Conflicts with other apps installed on a Store Owner’s Shopify store;
Delays or failures in webhooks or syncing caused by external factors.

Store Owners are responsible for monitoring their product listings, store settings, and order imports regularly to ensure continued compatibility. The Print Bar cannot guarantee uninterrupted or flawless performance of services that depend on third-party systems.

We encourage Store Owners to stay informed about changes in Shopify’s policies, system behaviours, or feature limitations that may affect the integration.

11.10 Termination

By The Print Bar: The Print Bar may suspend or terminate a Store Owner’s integration access at any time for breach of these Terms, unlawful conduct, or technical necessity.

By the Store Owner: Users may disconnect the integration at any time and cease use of The Print Bar’s services. Pending orders will still be processed unless cancelled per our order policy.

Effect of Termination: Upon termination, The Print Bar may retain order and account data as required for operational, legal, or tax purposes in line with our Privacy Policy.

11.11 General

Modifications to Terms: The Print Bar may update these Terms at any time. Continued use of the integration after changes take effect signifies agreement to the revised Terms.

Indemnification: Store Owners agree to indemnify and hold harmless The Print Bar from any claims, damages, or liabilities resulting from user-generated content, customer disputes, or breach of these Terms.

Governing Law: These Terms are governed by the laws of Australia. Any legal proceedings must be brought in the courts of that jurisdiction.

Severability: If any provision of these Terms is held invalid, the remainder shall remain enforceable.

No Partnership Created: Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between The Print Bar and Store Owners.